![]() ![]() Ensures mortgage and home equity loan processing and closing procedures follow all regulatory agency guidelines, laws, regulations, policies, and procedures.May serve as LOS administrator or backup administrator. Keeps abreast of LOS updates makes recommendations to improve workflow and lessen average days in processing. ![]() Maintains consistent communication between origination, underwriting, and servicing departments to ensure we are meeting and exceeding member closing expectations. Monitors closing schedules and pipelines to ensure closing documentation is accurate and within guidelines.Responsible for oversight of mortgage and home equity loan processing standard operating procedures, ordering of appraisals, and title work, reviewing mortgage and home equity loan files and requesting additional information when required.Monitors pipelines and day to day activities of team to ensure member service level expectations and department objectives are being met or exceeded.May maintain individual processing pipeline in addition to manager responsibilities. Manages mortgage and home equity loan pipelines to achieve or exceed department production and service level expectations.In addition to managing mortgage processors, pipelines and the LOS, the Mortgage Processing Manager may maintain an individual working pipeline as needed to meet service level expectations of the department. You will be responsible for partnering with the VP of Lending to ensure the LOS is optimally configured to support service level expectations. The Mortgage Processing Manager will actively monitor pipelines and ensure workflows for processing and closing loans are efficient and compliant. You will be responsible for providing leadership, training, and support to mortgage processors. In this position you will work directly with both internal and external members to maintain an industry leading mortgage experience by making it fast and easy for members to secure a mortgage with the credit union. As the Mortgage Processing Manager, you will oversee mortgage and home equity loan processing at our Radiant Credit Union's Operations Center office. ![]()
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